🎨 Important Update from Jay’s Frames LLC

Dear Valued Customers,

We hope this message finds you well and surrounded by the joy that beautiful memories bring. As we embark on this journey of creativity and craftsmanship, we wanted to share some important news regarding Jay’s Frames LLC.

Temporary Closure for Distraction-Free Craftsmanship

In our pursuit of excellence and to maintain our title as The Best Picture Frame Shop In Houston Texas, we’ve decided to close our doors to the public until January 2nd, 2024. This temporary closure will allow us to immerse ourselves in our art, working diligently and without distraction to fulfill your custom picture frame orders.

A Message from Behind the Frames

We want to be transparent with our valued customers about the challenges we currently face. Jay’s Frames is operating with a smaller staff, and the influx of phone calls and emails has been hindering our ability to complete orders in a timely manner.

Why We Can’t Provide Timelines

At Jay’s Frames, each piece is a masterpiece, meticulously crafted through hand woodworking. This unique approach means that every job is distinct and cannot be rushed. We are committed to delivering only the highest quality products, and to achieve this, we cannot compromise on the time and attention each order deserves.

Fairness and Work Flow

It’s essential for us to maintain fairness in our work processes. Regrettably, we cannot prioritize one order over another, as it disrupts our carefully planned work flow. This approach ensures that every customer receives the same level of dedication and craftsmanship.

How You Can Stay Informed

We understand the anticipation that comes with awaiting a personalized creation. Rest assured, we notify all customers once their order is completed. Additionally, you have the convenience of checking the status of your order anytime through our user-friendly order tracker on our website, jaysframes.com.

Our Commitment to Excellence

Despite the challenges, we are dedicated to working tirelessly and producing handcrafted, high-quality products that exceed your expectations. We appreciate your understanding and patience as we navigate this period of focused craftsmanship.

Thank You for Your Support

Your support means the world to us. We believe that this temporary closure will enable us to fulfill our obligations to you, delivering exceptional products at a reasonable rate. We can’t wait to reopen our doors on January 2nd, 2024, and share our latest creations with you.

Thank you for being a cherished part of the Jay’s Frames family.

Sincerely,

Jay Stevens

Jay’s Frames LLC