We hope this message finds you well. We understand that you are eagerly awaiting an update on your order, and we want to provide you with some important information. Currently, we are experiencing an unusually high volume of orders and are operating with a reduced team. 

As a result, we are 130 orders behind schedule. 

When we dedicate time to answering individual status inquiries via phone, email, and text messages, our production capacity is significantly impacted. 

To expedite the completion of all pending orders, we have made the difficult decision to temporarily limit our direct customer communications. 

This adjustment will enable us to increase our weekly output from 15 to 40 orders, allowing us to catch up much faster.

What This Means for You: If we continue with our current approach, your order would take approximately 9.67 weeks to complete. By focusing solely on production, we aim to complete all pending orders, including yours, within approximately 4.25 weeks.

We believe this approach is the best way to ensure that all orders, including yours, are fulfilled as quickly as possible. 

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience during this time.

If you have any urgent concerns, please contact us at 832-470-3729 (Via Text). 

Otherwise, rest assured that we are working diligently to complete your order and will update you once it is ready.

Thank you for your continued support.

Best regards, Jay Stevens. 
Jays Frames LLC